Plenary Program


What can we expect from IFRS 17 Results?

Hear about how companies have gone with implementing IFRS 17, learn about the forthcoming results and how they might be interpreted. This session also explores how IFRS 17 may change the behaviour of insurers globally in different products and markets and how supervision might change.  Actuaries will be keenly interested in how it might affect them. 

  • Dr Andreas Barckow – Chairman, International Accounting Standards Board (UK)
  • Tony Silverman – Director, AM Best (UK)


Much has been learned from the COVID-19 pandemic with industries and societies now working out what "Living with Covid" means. Before the pandemic, health experts around the world had plans, some of which worked better than others in managing illness, the economy and society as a whole.

In this session, a panel of experts look at what we can learn from the experience, both directly, for managing future pandemics, and indirectly as lessons for other crises and wider societal issues. They explore what others have learned, the importance of listening to experts, and how experts can work with policy makers to help make better decisions before and during a crisis.  

  • Stuart McDonald MBE – Co founder of the Covid-19 Actuaries Response Group and Head of Demographic Assumptions & Methodology, Lloyds Banking Group (UK)
  • Distinguished Professor Genevieve Bell AO – Director of the School of Cybermatics, School Australian National University.

The Impact of Asia’s Ascent on Global Financial Services

Asia’s growing influence on global financial industries has undoubtedly changed the way many do business. To give you a wider perspective on Asia’s growth, prominent Australian TV journalist and commentator, who spent 10 years living in China and Hong Kong, Stan Grant will host a session with some of Asia’s leading voices in the booming sector and what it means for those in Asia and the rest of the world. 

Panellists will discuss a range of hot-button issues such as the scale of Asian markets, what makes Asian markets unique, ethics and privacy differences, the higher rates of digital adoption, and the opportunities and risks 5 - 10 years from now.

  • Stan Grant – One of Australia’s most respected and awarded journalists and writers.

Customers, Conduct and Crisis

In this session, we will hear from a consumer behaviour expert on what the future customer will look like and their changing expectations. By delving into the Australian Financial Services Royal Commission as a case study, we will also confront how companies have faced past crises and accusations of misconduct. 

  • Amanda Stevens – Consumer Futurist (Australia)

Our Ageing World: Bridging the Intergenerational Divide

Aging populations are placing greater strains on health, pension and social services program across the globe. The social contract whereby working populations effectively pay for the young and very old is coming under pressure and this will continue as demographics worsen over the remainder of this century.

How will countries navigate the stresses arising from these profound changes? Can history teach us how nations can resolve the economics and social equity tensions which arising between different generations?

Leading US historian, economist, and demographer, Neil Howe will deliver a keynote address which explores these issues. Neil will also join us for a panel session where these themes are discussed with leading experts from Australia and Europe.

Outcome Focused Analytics – Moving AI from the White Paper to the Board Paper

Actuaries are increasingly learning and getting involved in the growing number of industries that are starting to rely more and more on AI technologies to be faster, more efficient, and accurate. But does the cost and time of including AI tech into practice really pay off? And can it really answer all business problems? In this session, a panel of speakers will review disruption technology, such as AI, and will look at how it's measured and makes it palatable for board members and senior leaders to adopt. They will explore why measuring an outcome can be just as difficult as achieving the outcome and look at real world examples of measurement taking place.

Professionalism: Failures, Consequences & Answers

Navigating the ethical boundaries of actuarial work has long been a major topic of discussion. As the profession faces rapid disruption from emerging markets and technology across a wide range of industries, the ethical discussion can sometimes fade into the background. In this session, our experts dive into what the public’s expectations are of a profession that prides itself on being ethical and responsible, and the challenges that come with it.

The session will explore failures in professionalism (including from actuarial services) and discuss the inherent issues, consequences and possible solutions to prevent such failures.

  • Deen Sanders OAM – Ethics and Professionalism Leader, Deloitte Governance, Regulation and Conduct Group/ Inaugural CEO of FASEA (Australia)

Inside the heads of our customers: A high level perspective on financial services consumer behaviour

Do you truly know what your customer is thinking? Do they trust you? And how do they perceive the financial industry as a whole? This and many other insightful questions are the focus of this session where talented experts share their insights on customers in the financial services world and what a customer of the future might look like.

Meeting the Climate Risk Challenge – How the Actuarial Profession is Making a Difference

Climate risk is an important and fast-developing aspect of actuaries’ work. The IAA’s Climate Risk Task Force (CRTF) has moved quickly to help actuaries to get to grips with the range of challenges that climate risk presents.

In this session, the authors of the CRTF papers will provide a summary of the climate-related papers published to date by the IAA, as well as some insight into the contents of the papers that are in the making. We would like to discuss any comments that colleagues have on the papers published to date and hear any thoughts on what additional papers the CRTF could develop.

Closing Keynote: Fireside chat with brothers Alan and Anthony Joyce

Corporate Actuary at Medibank Anthony Joyce sits down with his brother, Qantas CEO Alan Joyce  to examine the challenges from the pandemic and its impact on the insurance industry and the broader global economy (along with an interesting family story or two!).

The closing keynote is set to be an insightful discussion on a range of issues including COVID-19 grounding the airline industry, job losses, dealing with criticism, and how a strong support system can make all the difference during the toughest of times. A not-to- be-missed event!

  • Alan Joyce – CEO, Qantas (Australia)
  • Anthony Joyce - Corporate Actuary, Medibank (Australia)

Keep an eye out for further speaker and plenary session announcements as we finalise the sessions. Join the mailing list to find out more.