Program Snapshot

Print This Page

Sunday 12 November 2017
6.00pm – 9.00pm	Welcome Cocktail Party

Monday 13 November 2017
7.30am	Registration Opens
8.20am	Welcome Jenny Lyon President, Actuaries Institute Audio Video
8.30am	Facilitator Introduction Dr Norman Swan Audio Video
8.40am	Keynote Address David Bowen Audio Video
9.00am	Plenary 1 – Change and Challenges – Part 1 Carmel Donnelly Presentation - Audio - Video John Nagle Presentation - Audio Joe Calafiore Presentation - Audio - Video Clare Amies Presentation - Audio - Video “Without change there is no innovation, creativity, or incentive for improvement.” William Pollard Over two plenary sessions we delve into some of the major changes occurring across various schemes, and the challenges presented. Important transformations and initiatives underway include legislative reform, privatisation, cultural shifts towards customer centric approaches and social performance targets, and uncovering the next area for risk prevention. An impressive array of industry leaders will explore this challenging environment.
10.20am	Morning Tea
10.50am	Plenary 2 - Change and Challenges – Part 2 (Panel Session) Kim Birch Presentation - Audio - Video Mark Coyne Presentation - Audio - Video Panel Discussion – David Bowen, Carmel Donnelly, John Nagle, Joe Calafiore, Clare Amies, Kim Birch, Mark Coyne Audio - Video “Without change there is no innovation, creativity, or incentive for improvement.” William Pollard Over two plenary sessions we delve into some of the major changes occurring across various schemes, and the challenges presented. Important transformations and initiatives underway include legislative reform, privatisation, cultural shifts towards customer centric approaches and social performance targets, and uncovering the next area for risk prevention. An impressive array of industry leaders will explore this challenging environment.
12.30pm	Lunch
1.25pm	Concurrent 1 A. NSW CTP Benefit Reform Key Features and Challenges Ahead Bevan Damm, Christian Fanker Presentation Audio Video B. NSW Workers Compensation Update, ACT Private Sector Workers’ Compensation Scheme Performance 2015/16 Dr Rhys Bollen Bill Smith - Presentation Audio C. How to make Workers Compensation Fit-For-Growth? Ashish Sharma, Anders Jensen-Waud Presentation Audio D. Introduction to Mental Health Joshua Martin, Jefferson Gibbs Presentation Audio E. Western Australia CTP Scheme Update, Motor accidents insurance board (MAIB) Tasmania – Scheme Update Rick Howe - Presentation Paul Kingston - Presentation Audio F. Fighting "Fight or Flight" Robert Aurbach Presentation Paper Audio
2.10pm	Concurrent 2 A. Living Beyond its Use-By-Date: The Limitations of the Present Framework of Workers’ Compensation and Some Proposals for Change Associate Professor Alan Clayton Presentation Audio Video B. Queensland CTP and NIISQ Scheme Update Neil Singleton, Kylie Horton Presentation Audio C. Premium System Design – Balancing Stakeholder Needs Vivian Tse, Jon Vallance Presentation Audio D. Exercise and Mental Health: An Innovative Approach to Improving Health and Wellness Outcomes for Injured NSW Police Officers Steven McCullagh, Dr Simon Rosenbaum Presentation Audio E. Comcare Scheme Update Tony Middlebook - Presentation Natalie Bekis - Presentation Audio F. Risk Profiles of Workers Compensation Claimants: the PACE Protocol Ross Iles, Karen Munk, Cameron Gosling Presentation Audio
2.55pm	Concurrent 3 A. A Fare Share: On Ridesharing, Taxis and their CTP Insurance Ash Evans, Paul Driessen - CANCELLED B. Unlocking the Possibilities: The Productivity Commission’s Inquiry into ‘Data Availability and Use’ and the Implications for Injury and Disability Schemes Anjali Napoli, Sylvia Wong Presentation Audio C. Best Practice Framework for the Management of Psychological Claims in the Insurance Sector Anthea Raven Presentation Audio D. Keep Your Eye on the Prize and Foot on the Pedal …. Claims Management Monitoring Phillip Halverson, Brendan Jones Presentation Audio E. WorkSafe Queensland Scheme Update Janine Reid - Presentation Janene Hillhouse - Presentation Audio F. Return to Work Coordinators: Two Pathways to Improve Return to Work Outcomes in a Workplace Intervention Tyler Lane, Rebbecca Lilley, Sheilah Hogg-Johnson, Anthony LaMontagne, Malcolm Sim, Peter Smith Presentation Audio
3.35pm	Afternoon Tea
4.05pm	Concurrent 4 A. Jurisdictional Comparison of CTP Schemes Around the Globe Lisa Moran, Peter McCarthy Presentation Audio Video B. WorkSafe Victoria Scheme Update Julie Evans, Tehn Chin Presentation Audio D. Meaningful Assessment of Mental Health Conditions - Is there a better way? Sue Freeman, Geoff Atkins Presentation Audio E. Transition Between Systems of Support: An International Review Ross Iles, Karen Munk, Simon Bailey, Francesca Stewart Presentation Audio F. Who Am I? The Next Evolution of Client Risk Identification and Segmentation at the TAC David Gifford Presentation Audio
4.50pm	Concurrent 5 A. NDIS Scheme update Sarah Johnson B. Insights for Success Regulating and Insuring Work Injury Insurance Greg McCarthy Presentation Audio C. How will Robots Change CTP – Autonomous Vehicles are Here! Dennis Woon, Graeme Adams, Claire White Presentation D. ACT CTP Scheme Update - Deliberative Democracy Process on Scheme Design, NZ ACC - Using Analytics to Manage Integrity Risk Lisa Holmes - Presentation Dominic Drummond - Presentation Audio E. Building Better PPAC Models Hugh Miller Presentation Audio F. Determinants of Return to Work: Experience from Workers Insurance in NSW Sriyani Dias, Catherine Day Presentation Audio
5.30pm	End of Day 1 sessions
7.00pm	Gala Dinner

Tuesday 14 November 2017
8.30am	Registration Opens
9.00am	Plenary 3 - Mental Health Facilitator Comments – Dr Norman Swan Audio Julian Williams Audio - Video Eugene McGarrell Presentation - Audio - Video Pamela Rutledge Presentation - Audio - Video Geoff Atkins Presentation - Audio - Video Mental health is a serious issue for Australian society and for our injury and disability schemes. The problems raised by mental health conditions are ‘wicked’, with no simple solutions. Responding to this challenge requires an understanding of the ‘lived experience’. The complexities and challenges of this issue, and trends and approaches to mental health within our schemes will be explored during this important plenary session. Q&A Audio - Video
10.30am	Morning Tea
11.00am	Concurrent 6 A. Enhancing Long Term Case Management Approaches using Behavioural Insights. Learnings from the EML collaboration with the NSW Department of Premier and Cabinet Behavioural Insights Unit Katherine Gobbi, Rebecca Neilson, Karen Munk, Dr Alex Gyani, Dr Kate Hunter Presentation Audio Video B. Challenge. Inflation. Opportunity. Ash Evans, Hugh Miller Presentation Audio C. International Comparison of Compensation Scheme Benefits on Motor Accident Injuries Kitty Ho Presentation Audio D. Exploring a role for Restorative Justice in Workers Compensation Pene Dedes, Mary Polis, Kristann (Stan) Winford Presentation Audio E. Third Party Motor Liability Catastrophe Bond James Sullivan Presentation Audio
11.45am	Concurrent 7 A. The Future of Workers' Compensation Lisa Simpson Presentation Audio Video B. Recalibrating Resilience Robert Aurbach Paper Presentation Audio C. Common Law and Order – A Workers’ Compensation Self-Insurer’s Perspective Scott Duncan, Saro Alayan, Matt Rodwell Presentation Audio D. The ‘Dirty Dozen’ – Common Claims Management Pitfalls That Impact the Bottom Line Sue Freeman, Raj Kanhai Presentation Audio E. PTSD: The Informed Health Consumer Jane Nursey Presentation Audio
12.25pm	Lunch
1.15pm	Concurrent 8 A. ReturnToWorkSA Scheme Update, Tasmanian Workers Compensation Scheme Update Michael Francis - Presentation Brad Parker - Presentation Audio Video B. Embracing Technology to Assist Customers in Returning to Work Carly Van Den Akker Presentation Audio C. Implementing an Holistic Evidence Based Approach to Psychological Injury Management Andrew McGarity Presentation Audio D. Financial Incentives for Employers to Report Work Injuries Sooner: Impact on Time Spent in the Claim Lodgement Process Tyler Lane Presentation Audio E. An investment Approach to Welfare – Applying Traditional Actuarial Techniques in New Fields Mike Clough, Rosi Winn Presentation Audio
2.00pm	Concurrent 9 A. NSW Lifetime Care and Support Authority Scheme Update, South Australia Lifetime Care and Support Authority Scheme Update Don Ferguson, Dai liu - Presentation Tamara Tomic - Presentation Audio Video B. Nudging Better claims outcomes – How can behavioral economics help? Basem Morris, Kranthi Nekkalapu Presentation Audio C. The Magic Pudding is here! Dodgy business networks are targeting CTP and Motor Insurance and Driving up Costs Sue Freeman, Raj Kanhai Presentation Audio D. Rolling On – The Shift from Trials to Scheme Rollout in the WA NDIS, Western Australian Workers’ Compensation Scheme Update Ash Evans Chris White - Presentation Audio E. Public vs Private Underwriting and Administration of Personal Injury Statutory Insurance Schemes Dr Andrew Fronsko, Mr Alan Woodroffe Presentation Audio
2.40pm	Afternoon Tea
3.00pm	Plenary 4 - Future, Technology, Innovation Facilitator Comments – Dr Norman Swan Tim Clark - Presentation - Audio - Video Dr Hugh Miller - Presentation - Audio - Video Dr Chris Colquhoun - Presentation - Audio - Video Technological changes, improved analytics capability and medical advancements are already seeing fundamental changes in the way humans live and interact with each other. There are significant opportunities for injury and disability schemes and insurers to harness these changes to improve customer experience and to drive better outcomes. This session brings together panellists from varied backgrounds to explore the opportunity on our doorstep. The discussion will range from: What is emerging from the data analytics and medical fields that might influence the industry How insurers and schemes are adopting new technology whilst balancing their obligations to society How improved prediction allows schemes to better understand their participants and target interventions How these two disciplines are interacting with each other, e.g. using data from wearables and evidence based medicine, and ultimately what that means for the customer Q&A Audio - Video
4.30pm	Closing Remarks President, Jenny Lyon Audio - Video
4.50pm	Airport Bus

Capability Framework Functions

	Contribution to Business Strategy
	Leadership
	Actuarial Approach to Problem Solving
	Valuing Uncertain Future Cash Flow
	Risk Management
	Professional Governance
	Product Development, Management and Pricing
	Investment Advice and Governance